Tuesday, January 24, 2006

Bug Fix: Forward-to-friend and View-as-web-page links were preventing CAN-SPAM footer from being forced

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Previously, if your account was set to force a CAN-SPAM footer, if you included a Forward-to-Friend link or a View-as-web-page link but NOT ...
Sunday, January 22, 2006

New Tutorial on Adding/Importing Data Into Groups

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Since one of the most frequent customer support requests involves help with importing data into Groups, we've written a step-by-step tut...
Monday, January 16, 2006

If you pay-by-check, invoices will now be sent 30 days in advance

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Previously, invoices for pay-by-check accounts were sent only 20 days in advance of renewal, therefore sometimes causing issues with account...
Friday, January 06, 2006

Tutorial on Conditional Logic / Dynamic Messaging Updated

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We have updated this tutorial to include information on the most common mistakes made by users when using this feature. This section of the...
Thursday, January 05, 2006

Exported Reports/Data Will No Longer Be Sent As E-mailed Attachments

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Previously, anytime you exported data from the "Reporting" section or exported Group data, an e-mail would be sent containing an a...
Monday, December 26, 2005

Group Field Names Can No Longer Begin with a Number

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In the past, Group field names could begin with a number. For example, a Group could have a field named "1Address". This is no l...

Mass E-mail ID#s More Accessible Now

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For certain functions, it is necessary to know the JangoMail assigned ID# for a particular mass e-mail. This ID# can now easily be retrieve...
Wednesday, December 21, 2005

Credit Card Receipts Will Now Contain Purchase Order Numbers

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If your organization has generated a Purchase Order Number (PO) for JangoMail billing, this number will now automatically appear on any cred...

Bug Fix - adding unsubscribe link to plain text messages will no longer force CAN-SPAM footer

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Last week, a customer who included an unsubscribe LINK within a plain text message noticed that JangoMail still forced the CAN-SPAM footer o...
Thursday, December 15, 2005

JangoMail Joins Email Sender and Provider Coalition

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JangoMail has joined the premier industry organization for e-mail service providers, the ESPC, or Email Sender and Provider Coalition. From ...
Wednesday, December 14, 2005

New Support Phone Number

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We have altered our phone system and we now have a toll free 888 support phone number. It is 1-888-709-4099. All JangoMail customers needi...

Group Scrubs Optimized

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Scrubs on JangoMail Groups will now run faster and smoother than ever before, thanks to some code optimizations this week. Previously, time...
Sunday, November 20, 2005

Reminder - JangoMail will now add a CAN-SPAM footer if not already present

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If you haven't already asked for an exemption from this policy, your JangoMail account is now set to add a CAN-SPAM compliant footer to ...
Tuesday, November 15, 2005

Import a file of unsubscribes

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You can now import a large file of unsubscribes into your account's unsubscribe list. Previously, you were limited to copying/pasting ad...
Monday, November 14, 2005

JangoMail Password Reminder

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Have you ever forgotten your username and password and had to contact our support team for assistance? You can now recover your username/pas...
Sunday, November 13, 2005

Sina.com has whitelisted JangoMail

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After applying for whitelisting with Sina.com (China's largest e-mail provider), Sina.com today has agreed to whitelist our entire farm ...
Saturday, November 12, 2005

Changed filter to trap Earthlink Challenge/Response e-mails

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For a while, challenge/response e-mails generated by Earthlink were being filtered as "regular replies" by JangoMail rather than ...