Tuesday, April 25, 2006

Subject line LENGTH validation on Send E-mail page

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Some customers have been getting an error after clicking the "Send" button on the "Send E-mail" page if the Subject line...
Monday, April 10, 2006

mail.jangomail.com will now refuse connections from spammer IPs

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As an extension to the JangoMail Spam Blocker, every day starting wtih today, IP addresses that send mail.jangomail.com (the incoming e-mail...
Monday, March 13, 2006

Multi-threading added to core sending process

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The JangoMail engine processes mass e-mails in two steps. In the first step, a mass e-mail is pre-processed, where it is determined who the...
Saturday, March 11, 2006

Updated challenge-response filters

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We have updated our incoming e-mail filter to categorize two more types of challenge-response e-mails: 1. Spam Sleuth challenge-responses 2....
Tuesday, March 07, 2006

How the spam blocker works

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You may be wondering how JangoMail determines whether a response to a mass e-mailing is a valid reply or spam. The method JangoMail uses to...

New Features: Spam blocker and better reply management

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One of the complaints we frequently get from our higher volume and longer term customers is that they are frustrated with the amount of spam...
Friday, March 03, 2006

Scrub reports will now contain an attachment

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Details of a particular scrub report will no longer be contained within the body of the e-mail message. Rather, the particular details of t...
Tuesday, February 28, 2006

Change with how From Display Name is remembered

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In the "Send E-mail" section, when you clicked the "Compose New Message" button, previously the From Display Name field ...
Monday, February 13, 2006

We are no longer checking help@us.jangomail.com

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Requests for support sent to help@us.jangomail.com will no longer be read/answered. An autoresponse will be sent back to the sender request...
Friday, February 03, 2006

New Way to Contact JangoMail Support

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Since the beginning of JangoMail, we have used help@us.jangomail.com as our support e-mail address. We are phasing out help@us.jangomail.co...
Tuesday, January 24, 2006

Bug Fix: Forward-to-friend and View-as-web-page links were preventing CAN-SPAM footer from being forced

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Previously, if your account was set to force a CAN-SPAM footer, if you included a Forward-to-Friend link or a View-as-web-page link but NOT ...
Sunday, January 22, 2006

New Tutorial on Adding/Importing Data Into Groups

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Since one of the most frequent customer support requests involves help with importing data into Groups, we've written a step-by-step tut...
Monday, January 16, 2006

If you pay-by-check, invoices will now be sent 30 days in advance

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Previously, invoices for pay-by-check accounts were sent only 20 days in advance of renewal, therefore sometimes causing issues with account...
Friday, January 06, 2006

Tutorial on Conditional Logic / Dynamic Messaging Updated

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We have updated this tutorial to include information on the most common mistakes made by users when using this feature. This section of the...
Thursday, January 05, 2006

Exported Reports/Data Will No Longer Be Sent As E-mailed Attachments

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Previously, anytime you exported data from the "Reporting" section or exported Group data, an e-mail would be sent containing an a...
Monday, December 26, 2005

Group Field Names Can No Longer Begin with a Number

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In the past, Group field names could begin with a number. For example, a Group could have a field named "1Address". This is no l...

Mass E-mail ID#s More Accessible Now

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For certain functions, it is necessary to know the JangoMail assigned ID# for a particular mass e-mail. This ID# can now easily be retrieve...
Wednesday, December 21, 2005

Credit Card Receipts Will Now Contain Purchase Order Numbers

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If your organization has generated a Purchase Order Number (PO) for JangoMail billing, this number will now automatically appear on any cred...

Bug Fix - adding unsubscribe link to plain text messages will no longer force CAN-SPAM footer

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Last week, a customer who included an unsubscribe LINK within a plain text message noticed that JangoMail still forced the CAN-SPAM footer o...
Thursday, December 15, 2005

JangoMail Joins Email Sender and Provider Coalition

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JangoMail has joined the premier industry organization for e-mail service providers, the ESPC, or Email Sender and Provider Coalition. From ...