Showing posts with label spam score checker. Show all posts
Showing posts with label spam score checker. Show all posts

Thursday, April 24, 2014

Command Center: Delivery Optimizer

By: Chris Reibold
Senior Email Analyst



For those of you who don't know, JangoMail is based out of Dayton, Ohio and we are ranked as one of the 12 worst allergy cities to live in. With the dreaded pollen, I can only anticipate that our team of Jangolopes will be affected. However, I know we'll get through it like we do with everything. Like a bad cold or allergy attack, email deliverability can have many symptoms. There can also be a hidden problem or issue that might take a little more work to adjust, sniffles aside.

That's where our Delivery Optimizer tool comes in. Let us take care of the guessing work, so you're not left scratching your head wondering about a specific recipient or list. With a simple check of the Delivery Optimizer you can see what domains you are sending from, and if you have the proper DNS records in place for perfect optimization! Those DNS records are a major factor in whether or not your message passes the receiving server's authentication check.

Click here for a step by step guide on our Delivery Optimizer.

Don't forget about other tools we offer to improve your message delivery like our Spam Score Checker and Delivery Health Check. The Spam Score Checker can be viewed with any broadcast message. The Delivery Health Check sits right beside the Delivery Optimizer on the reports page and can help you determine why a specific email address isn’t receiving your messages.



If you are having trouble with this, just call us up at 1-888-465-2646 from 7AM to 7PM ET Monday-Friday, and we can help.


Thursday, April 17, 2014

On Track With Jack: Welcome Newbees and Deliverability Buzz

Finally, spring is here! With the warm weather comes a swarm of newbees, new free trial users that is. Over the last month or so, we've had the most sign-ups to date, and today we're going to review what you need to do to get started with JangoMail.

Existing users, you can benefit from this post too. Use it as a checklist to ensure you have everything in place with your account. These steps will also help with deliverability. Check out these five simple steps to get started:

Get started in 5 Simple Steps:

Click here to Activate your account. Step 1: Activate your account. Note: Your Full-Featured Free Trial Account is valid for 30 days.
Send from your company's domain. Step 2: Send from an email address at your company's domain. If you do not have a domain, read this article.
Set Up SPF. Step 3: Set up SPF. An SPF record tells recipient servers that your JangoMail account has permission to send messages as your company.
Set Up DKIM. Step 4: Set up DKIM. Messages with DKIM signatures prove that your From Address is legitimate.
Consider Custom Tracking. Step 5: Set up Custom Tracking. A custom tracking domain adds another level of authenticity to your messages if you want to track opens or clicks.


So, what's all the buzz about deliverability? Deliverability has been a serious issue lately, not just with JangoMail, but everywhere with any ESP. In an effort to prevent spam, email clients have upped their security measures. They have gotten so strict that sometimes messages from a trusted sender falls into spam until it's added to a safe sender list.

What can you do? In addition to following the above steps, your first message should be a welcome email announcing that you've switched providers. If you're not a new user, send a just checking in message. Encourage your subscribers to do the same. Why? Once you're on their safe sender or white list, your message will stay out of spam.

In our emails, you may have noticed the link up top: Add Our Address to Your Safe Sender List. In addition to your welcome/checking in email, create your own link that will be placed at the top of all your messages moving forward. Write up a new blog post or landing page on your site that includes these steps. If you're concerned that your users never check their Spam Folder, post a guide on your website and social media networks. It will work well near your opt-in form and confirmation page.

In JangoMail, use our Delivery Optimizer, Spam Score Checker, and Delivery Health Check. Read this step by step guide on our Delivery Optimizer. View the Spam Score Checker with any broadcast message you send, and if a specific email address still isn't receiving your message, check it with the Delivery Health Check tool beside the Delivery Optimizer on the Reports page.

Think you have all your bases covered? Create and send your first email.

To recap: Follow the above steps to make sure your account is set up to properly deliver your email messages. Send a welcome email encouraging subscribers to add you to their safe sender/white list.

Still have questions? Ask. Dial 1-888-465-2646 or drop us a line here.

Jack the Jangolope
Department of Awesome
JangoMail



About Jack
Jack the Jangolope is our JangoMail mascot.  Each week, look for Jack's emails for marketing advice, trends, and quick tips on how to grow your email marketing plan to the fullest!  Hop into email marketing each week with Jack's helpful tips!
We want to hear from you. Remember, at JangoMail it's your email, your way.  Have a topic you would like Jack to cover?  Email us at marketing@jangomemail.com with the subject line: On Track With Jack.  Follow Jack on Facebook