Tuesday, January 24, 2006

Bug Fix: Forward-to-friend and View-as-web-page links were preventing CAN-SPAM footer from being forced

Previously, if your account was set to force a CAN-SPAM footer, if you included a Forward-to-Friend link or a View-as-web-page link but NOT an unsubscribe link, then the CAN-SPAM footer was not forced, and it should have been forced since the unsubscribe link was not present.

This behavior has now been corrected.

Sunday, January 22, 2006

New Tutorial on Adding/Importing Data Into Groups

Since one of the most frequent customer support requests involves help with importing data into Groups, we've written a step-by-step tutorial on this process.

The tutorial can be downloaded here.

Monday, January 16, 2006

If you pay-by-check, invoices will now be sent 30 days in advance

Previously, invoices for pay-by-check accounts were sent only 20 days in advance of renewal, therefore sometimes causing issues with accounts automatically expiring when checks did not arrive in time.

Now, these invoices will be sent 30 days in advance of the renewal.

Friday, January 06, 2006

Tutorial on Conditional Logic / Dynamic Messaging Updated

We have updated this tutorial to include information on the most common mistakes made by users when using this feature. This section of the document is entitled "Important Considerations" and includes information about:

1. Using straight quotes instead of curly quotes
2. Choosing VBScript compliant field names
3. Converting from strings to other types
4. Using the OutputString function to output a variable to the e-mail message

The revised tutorial can be downloaded here.

Thursday, January 05, 2006

Exported Reports/Data Will No Longer Be Sent As E-mailed Attachments

Previously, anytime you exported data from the "Reporting" section or exported Group data, an e-mail would be sent containing an attachment with your requested data.

FROM NOW ON, the e-mail notification will contain a LINK to your requested file. The e-mail will not have the file attached to it. This is to avoid problems where an attached file is too large for an e-mail server to handle.