Sunday, November 20, 2005

Reminder - JangoMail will now add a CAN-SPAM footer if not already present

If you haven't already asked for an exemption from this policy, your JangoMail account is now set to add a CAN-SPAM compliant footer to your outbound mass e-mails if the system detects that your e-mails do not already have one.

A few specific points:

1. You can control your invididual CAN-SPAM footer settings under My Options --> CAN-SPAM Footer. From here, you can set the Company Name and Address information that appears in the footer, as well as set the font/size/color of the text.

2. The footer will only be forced onto your outbound mass e-mails if JangoMail detects that the necessary information is not already present. JangoMail will determine whether it is there or not by looking for the presence of the JangoMail unsubscribe link in HTML e-mails or unsubscribe instructions in text e-mails.

3. The footer will only be added to e-mails sent from the JangoMail web interface. Mass e-mails sent via the JangoMail API or via initiation through external e-mail clients will not be affected.

4. If you have been using a custom non-JangoMail unsubscribe mechanism in your e-mails, or you believe you should be exempt from this policy, you may elect to have JangoMail NEVER force a footer by contacting us at Please include your account username in your e-mail.

Tuesday, November 15, 2005

Import a file of unsubscribes

You can now import a large file of unsubscribes into your account's unsubscribe list. Previously, you were limited to copying/pasting addresses into your unsubscribe list if you were bringing in data from another e-mail system.

To import a file of unsubscribes, first create a Group under "Groups and E-mail Addresses" and then import the file into that Group. Then use the Group button "Dump Members into Unsubscribe List". This will copy all the e-mail addresses in the Group into your account's unsubscribe list. You can then delete the Group if you like.

Monday, November 14, 2005

JangoMail Password Reminder

Have you ever forgotten your username and password and had to contact our support team for assistance?

You can now recover your username/password on your own with the Password Reminder page. Simply click the small question mark (?) next to the Login button or go directly to

Sunday, November 13, 2005 has whitelisted JangoMail

After applying for whitelisting with (China's largest e-mail provider), today has agreed to whitelist our entire farm of SMTP e-mail sending servers.

Saturday, November 12, 2005

Changed filter to trap Earthlink Challenge/Response e-mails

For a while, challenge/response e-mails generated by Earthlink were being filtered as "regular replies" by JangoMail rather than "challenge response" e-mails. We have now modified our filter so that these e-mails are once again categorized as "challenge response" e-mails.