Saturday, October 14, 2006

New e-mail address to send mass e-mail initiations

If you initiate mass e-mails from your desktop e-mail client by sending an e-mail message to, you should now send your e-mail message to instead. Sending to rather than will result in your mass e-mail initiation being processed almost immediately.

Recently, some customers have experienced delays when sending mass e-mail initiations to because the also processes all bounces/unsubscribes/replies for customers' mass e-mailings, and this causes the mail handler to experience backlogs occasionally.

By isolating where mass e-mail initiations are sent, we can ensure that your mass e-mail initiations are processed separately from unsubsribes/bounces/replies.