Sunday, March 21, 2010

New Feature: Self Service Upgrades!

We've just launched a tool to allow you to upgrade your account without contacting Support. This feature is available only in our new no-frames interface. And we've only rolled it out to a portion of our accounts, to test it out. If you don't see the Upgrade Account button in your account yet, you soon will.


To upgrade your account click the Account Info link in the blue top area, and then you'll see the screen above. Then click the Upgrade Account button.



You'll then be taken to the Upgrade Account tool. From here you have several options:

  1. Upgrade the number of emails for just the current billing cycle.
  2. Upgrade the number of emails for both the current billing cycle and all future billing cycles (a permanent upgrade)
  3. Upgrade the number of data bytes for just the current billing cycle.
  4. Upgrade the number of data bytes permanently, for the current and all future billing cycles.