Thursday, October 02, 2014

Meet the Team - Gayle Barcus

What does a chocolate addiction, reading, and quick wit all have in common? They have EVERYTHING to do with Gayle Barcus, JangoMail's Customer Service Representative!

Meet Gayle Barcus, JangoMail's
 Customer Service Representative.
1.  What is your position at JangoMail?
Customer Service Representative
2.  How long have you worked for JangoMail?
Since May 2013
3.  What do you like best about working for JangoMail?
The close-knit group of employees and the company's attention to customer service.
4.  What feature do you like most?
My favorite features are the delivery health check and the delivery optimizer tools. A lot of our customers do not know they can start the troubleshooting process on their own.
5.  What is your educational background or what experience led you here?
I have an Associate's Degree in Mental Health, but my extensive Customer Service experience led me to this job.
6.  What is your favorite hobby / pastime?
Reading and spending time with my friends and family.
7.  What is your guilty pleasure?
8. Any interesting facts you'd like to share?
My only sister is 20 years younger than me and we both have the same parents!
9. Do you have a catchphrase, funny saying, or personal quote?
With my quick wit and good timing, everything I say is funny...haha!
10. Anything else you'd like to share about yourself?
For the first time in a long time, I genuinely love my job and the people I work with, customers and coworkers alike.