Showing posts with label recurring. Show all posts
Showing posts with label recurring. Show all posts

Wednesday, January 29, 2014

On Track With Jack: Recurring Messages


Jangolopes - Are you ready for some football?

As you prepare for the big game this weekend, make sure you have your recurring messages set up so you can enjoy yourself.

Set up and Edit Recurring Messages

Let me back up first…If you don't know about this feature, make sure you check it out! Recurring emails are email messages that are automatically sent based on user defined settings.

You can schedule recurring messages to automate any emails you routinely send your subscribers.  This is perfect for any welcome, thank you, billing, appointment, service, and any other notification emails.

With JangoMail, it's easy to set up recurring messages and now you can easily edit them after they are scheduled, just in case you need to make any updates.

Here's how you can get started:


      1.  Create a new message and save it.
           Note: Double check that "Get Fresh Data" is selected on the schedule tab. This allows the system to automatically send to new subscribers each time a recurring message is sent.
      2.  Navigate to the Settings tab and click on Recurring Messages under Sending and Receiving.

     
      3.  Enter in your preferences to Add a Schedule and press SAVE.



To Edit a Recurring Message:

      1.  Locate the message you wish to change and click the pencil icon to edit.
            a.  You can adjust your schedule here if needed.
      2.  To edit the email content click the pencil icon next to Message to recur.


      3.  The editor will open in a new window.
      4.  Make your changes and Save.


To Recap: Take time to set up your recurring messages! Now you can easily edit any messages after they are scheduled.  

Enjoy the game, and, as always, if you don't see what you need just ask! After all, it's your email, your way!


Sincerely,

Jack the Jangolope
Department of Awesome
JangoMail




About Jack
Jack the Jangolope is our JangoMail mascot.  Each week, look for Jack's emails for marketing advice, trends, and quick tips on how to grow your email marketing plan to the fullest!  Hop into email marketing each week with Jack's helpful tips!
We want to hear from you. Remember, at JangoMail it's your email, your way.  Have a topic you would like Jack to cover?  Email us at marketing@jangomemail.com with the subject line: On Track With Jack.  Follow Jack on Facebook

Monday, January 23, 2012

Enhancements to recurring email campaigns

This weekend we simplified and enhanced how recurring email campaigns operate.

One of JangoMail's unique offerings has always been the ability to set emails to send on a recurring schedule.  For example, you can have an email campaign send every day, every month, or every four hours.  You can define any recurring schedule you like for your campaigns.  Recurring campaigns are useful in cases such as:
  • Sending a daily birthday email to members of your list whose birthday it is on the current day
  • Sending a daily email from a salesperson to everyone that has demoed your software in the last 24 hours
  • Sending a monthly email to your employees reminding them to submit their expense reports
In the past, the user interface for defining recurring campaigns was confusing, because of the misinterpretation of the "Start Date". The old interface looked like:

Old UI, old way of defining a recurring campaign

The first email would actually be sent at the defined frequency after the Start Date.  So if the Start Date was set to 1/1/12 2:00 PM, and the frequency was set to Daily, the very first email would be sent on 1/2/12 2:00 PM, not 1/1/12 2:00 PM.  Confusion around this led us to clarify the instructions on the pages setting recurring campaigns.

Now, you specify the date/time for which would like the first email to be sent, and then the interval for all subsequent sends.  The new instructions should eliminate confusion as to when the first email will be sent.  Both the old interface, and the new interface have been updated with this change.

Old UI showing new language



New UI showing new language

Additionally, the new User Interface allows you to define the frequency of email sends in minutes, in addition to hours, days, weeks, and months. Lastly, the new User Interface requires you to define recurring campaigns under Settings --> Recurring Schedules.  The old UI allowed you to define a recurring campaign either under Settings or on the Message composition page, and users found this confusing as well.  To simplify the new interface, recurring campaigns are controlled only from one area now, Settings.