Monday, October 13, 2008

New Feature: Include CC Addresses

JangoMail has added the ability to specify a CC (carbon copy) address that will be visible to message recipients. You may also use personalization coding in this CC field as you compose your messages.

The CC feature allows you to specify an address that will receive a clear (address IS visible to the email's direct recipient) copy of the message as it is sent out. It is found under Advanced Options as you compose in the Send E-mail tab.

For example, you send a personalized message that starts: Dear Kim, Dear Joe, Dear Susie, etc. Kim, Joe, and Susie each receive their individual emails, showing the appropriate personalization. At the same time, the address given in the CC field also receives 3 emails: copies of the separate messages for Kim, Joe, and Susie.

You may want to specify a single address to receive the CC. This can be used to create an arachive for businesses with compliance needs, for example.

You can also use our personalization coding to send the CC email to an address stored in each record in your database. For example, addresses might have a particular representative assigned to them. The email can be copied to a customer's specific representative, while the message itself may be "From" the main corporate headquarters.

From Address:
CC Address: %%repemail%%
(where data associated with each address record contains a field called "repemail")

Then, Kim, Joe, and Susie would each see that their own representatives were copied on the messages as well -- also a good reminder of that direct contact information should the recipients have any questions.

Note: When using the CC feature, JangoMail is generating two emails for every one recipient address. This will double your email sending volume for pricing purposes. If you use this feature along with our BCC feature, then you will be tripling your volume for pricing purposes.