Wednesday, January 29, 2014

On Track With Jack: Recurring Messages


Jangolopes - Are you ready for some football?

As you prepare for the big game this weekend, make sure you have your recurring messages set up so you can enjoy yourself.

Set up and Edit Recurring Messages

Let me back up first…If you don't know about this feature, make sure you check it out! Recurring emails are email messages that are automatically sent based on user defined settings.

You can schedule recurring messages to automate any emails you routinely send your subscribers.  This is perfect for any welcome, thank you, billing, appointment, service, and any other notification emails.

With JangoMail, it's easy to set up recurring messages and now you can easily edit them after they are scheduled, just in case you need to make any updates.

Here's how you can get started:


      1.  Create a new message and save it.
           Note: Double check that "Get Fresh Data" is selected on the schedule tab. This allows the system to automatically send to new subscribers each time a recurring message is sent.
      2.  Navigate to the Settings tab and click on Recurring Messages under Sending and Receiving.

     
      3.  Enter in your preferences to Add a Schedule and press SAVE.



To Edit a Recurring Message:

      1.  Locate the message you wish to change and click the pencil icon to edit.
            a.  You can adjust your schedule here if needed.
      2.  To edit the email content click the pencil icon next to Message to recur.


      3.  The editor will open in a new window.
      4.  Make your changes and Save.


To Recap: Take time to set up your recurring messages! Now you can easily edit any messages after they are scheduled.  

Enjoy the game, and, as always, if you don't see what you need just ask! After all, it's your email, your way!


Sincerely,

Jack the Jangolope
Department of Awesome
JangoMail




About Jack
Jack the Jangolope is our JangoMail mascot.  Each week, look for Jack's emails for marketing advice, trends, and quick tips on how to grow your email marketing plan to the fullest!  Hop into email marketing each week with Jack's helpful tips!
We want to hear from you. Remember, at JangoMail it's your email, your way.  Have a topic you would like Jack to cover?  Email us at marketing@jangomemail.com with the subject line: On Track With Jack.  Follow Jack on Facebook

Friday, January 24, 2014

On Track With Jack: It's Time to turn off EditLive


Hi JangoMail Users!

It's always hard to say goodbye, but it's time to bid adieu to a special friend. We've had our ups and downs, but lately there have been mostly downs. Sometimes you just know when it's time for someone to retire. With mixed emotions (but mostly excitement), I give you my tip for the week:


Turn off EditLive and Switch to Our TinyMCE(v3) Editor


EditLive works with Java, which for a very long time has caused lots of headaches for you and our support team. While browsers and Java update with the times, EditLive does not. In the past, these updates caused problems, but now we've finally hit a point where the latest Java update has caused EditLive to stop all together.

Luckily we have another editor that works great! The Advanced editor doesn't need Java and therefore doesn't error out like EditLive does.

As a reminder, here are a few benefits of using our Advanced editor:

  • If you can't resist copying from Word, use the new "Paste from Word" button. NOTE: We do NOT recommend creating any emails using Word. Copy/paste text using Notepad or a Simple Text Editor instead.

  • You do not have to wait for Java to load, and there are no error messages. 
  • Agencies: You can also lock content by restricting subaccounts from editing certain parts of an email. (This is more of an advanced tip: When using EditLive, in the HTML, you would tag an item as conenteditable="false". Now you can do that here too, add class="readonly".) 

To verify that you are using our TinyMCE(v3) editor, follow these steps:
  1. Click Settings.
  2. Select Authoring to expand section.
  3. In the last option, Preferred HTML Editor, check to see if TinyMCE is listed.
  4. If not, click the pencil icon to edit.








  5. Select TinyMCE.
  6. Press Save. 



Are you still using the old user interface? Here's some directions on how to switch there:

  1. Click Settings.
  2. Visit the Send E-Mail Page link.
  3. Choose TinyMCE for the HTML Editor.
  4. Click the Save Changes button.




If you haven't used our Advanced Editor before and have questions, our support team is here to help you transition.

Sincerely,

Jack the Jangolope
Department of Awesome
JangoMail




About Jack
Jack the Jangolope is our JangoMail mascot.  Each week, look for Jack's emails for marketing advice, trends, and quick tips on how to grow your email marketing plan to the fullest!  Hop into email marketing each week with Jack's helpful tips!
We want to hear from you. Remember, at JangoMail it's your email, your way.  Have a topic you would like Jack to cover?  Email us at marketing@jangomemail.com with the subject line: On Track With Jack.  Follow Jack on Facebook

Thursday, January 09, 2014

On Track With Jack: Email Over Snail Mail

Hi Jangolopes!

Brrrrr...I thought the Ice Age was long gone, but I'm not sure after this week. Hibernation sounds pretty good right now, but with postage going up at the end of the month, there are so many emails to send! Turn the heat up on the polar vortex and read my tip of the week:

Choose email over snail mail.

At the end of the month, first-class stamps will cost 49 cents - a figure that has caused many businesses to ramp up their email efforts instead of spending extra money on postage. I encourage you to do the same, especially since email is more effective regardless of the cost of stamps. Here's why:

Speed: Email is really fast, like lightning fast, and your message is delivered to your subscriber within minutes. You can reach anyone from around the world instantly.

Convenience: You can send any message at the touch of a button, 24/7. You can schedule messages ahead of time and set up Autoresponders when you're away. Additionally, email is convenient for subscribers. They can easily respond and take your message wherever they go - on their phone, computer, or tablet.

Privacy and Security: You can send and receive different types of messages in a secure setting to people who want to hear from you. Their information is securely stored and kept private.

Sharing Capabilities: Share different types of emails easily with friends and family. What did we do before Forward to a Friend links and Social Share buttons?

Deliverability and Analytics: Monitor all your efforts through reporting to shape your future campaigns. In a short period of time you can: confirm the status of your message and view the clicks, bounces, and open rates. You can also work with segmented lists to target your audience.


To recap: Choose email over snail mail. The JangoMail team is standing by to help you incorporate more email into your business plan. We have all the tools and special features to make you successful in reaching more subscribers.

Has it been awhile since you logged in? You may have noticed our new user interface and Smart Templates. We're only a phone call away and support is free!  Get in touch with our live call center at 1-855-709-4099 and ask for a demo.

Sincerely,

Jack the Jangolope
Department of Awesome
JangoMail




About Jack
Jack the Jangolope is our JangoMail mascot.  Each week, look for Jack's emails for marketing advice, trends, and quick tips on how to grow your email marketing plan to the fullest!  Hop into email marketing each week with Jack's helpful tips!
We want to hear from you. Remember, at JangoMail it's your email, your way.  Have a topic you would like Jack to cover?  Email us at marketing@jangomemail.com with the subject line: On Track With Jack.  Follow Jack on Facebook