Feature Update: Link JangoMail to Multiple Salesforce Accounts

We have expanded our Salesforce integration so that you can now connect one JangoMail account to multiple Salesforce accounts.

Now, if you have multiple Sales Agents that use their own Salesforce accounts, they can all use the same JangoMail account for sending.

How do you set this up?

1. From inside Salesforce, click the "JangoMail" tab. If you login to an existing JangoMail account, then the Salesforce account from which you logged in will be ADDED to that JangoMail account's list of linked Salesforce accounts.
   
2. Go to My Options --> Salesforce --> Account Settings. Now instead of the previous single line text field that stored a single Salesforce User ID, there is a text box that can store multiple Salesforce User IDs. Type in any additional IDs here, each on a separate line.
   
   

This multiple connection only works one direction, however. You currently CANNOT have multiple JangoMail accounts linked to the same Salesforce account. A Salesforce account can only be linked to one JangoMail account, but a JangoMail account can be linked to multiple Salesforce accounts.

Image Library Now Accepts .MOV Files

JangoMail has expanded the Image Library so that you can now upload Quicktime .MOV files. Once stored, you may create links in your messages that reference the hosted files much as you would a PDF or other non-image file.

JPG and GIF files remain the only image file types that are recognized by the HTML Editor's Insert Image function because they are the file types that are viewable across most HTML-capable e-mail clients.

Other file types are accepted into the library for hosting. Our tutorial on linking to hosted files (PDFs and others) can be downloaded here.

Bug Fix: JangoMail for Salesforce Personalization Fields

JangoMail has corrected field misalignment that was occurring when sending to campaigns with members from both leads and contacts.

The error resulted in problems with personalization fields not properly matching during sending.

This is now fixed. As a result of the change we have made, some personalization syntax has changed slightly. Before, when you pulled from Contacts, Leads, or Campaigns, the fieldnames would have "Contact." or "Lead." prefixing the actual field's name. So "Contact.FirstName" and "Contact.LastName" for example were the field names. As a part of this fix, the field names are no longer prefixed by the table name. These would simply now be "FirstName" and "LastName" alone.

New Feature: Pre-Process Campaigns Now

You can now choose to have your campaigns pre-process messages scheduled to be sent at a later date when you click on Send E-mail, allowing this task to process in advance and speed later sending.

Every JangoMail campaign starts with "pre-processing," the period where the system creates your final recipient list and assigning your campaign to our bank of senders. We start with building the list of all addresses to which you are attempting to send your message. Then, we cross-check that list for unsubscribes, bounces, duplicates, and invalid addresses.

If you will not be sending your campaign "Now," but at a later date, you can now elect to go ahead and let this pre-processing step take place now so that when the time comes to send out the campaign itself, there won't be any time spent waiting on pre-processing to complete.

How do you use this feature? When you schedule your campaign, just check the box to pre-process now.



Why would this benefit you? If you are sending to a large number of recipients (hundreds of thousands) and/or to a large number of Groups, this period can extend to several hours, based upon the amount of work the system must do to generate your final recipient list.

Security Update: Enhanced Action Logging

JangoMail's internal activity logs now record the paths taken by clients as they work within the JangoMail application. This record of page views both enhances security and aids your JangoMail Support team.

If you suspect that an unauthorized person (former employee, unauthorized employee, etc.) has been accessing your account, it will be easier to track.

From a support perspective, your support team can now review the logs to see what path you've taken as you've navigated through the site on your task -- so we can see where you've been and where you need to be!

Group Scrub Tool Expanded

JangoMail's Scrub Group Members feature has been expanded to better "clean" lists of bounced addresses and to allow you to see what a Scrub will do before actually permitting the Scrub to change your data.

Previously, the Scrub to remove previously bounced addresses would remove those addresses that had bounced X times (per your My Options, Bounce Handling settings) prior, with the default being 3.

Now, you also have the option to remove "definitive" bounces that have occurred only once.

Why? Whitelisting requirements with many ISPs now dictate that definitive bounces are removed after a single bounce. As a result, JangoMail has been removing them "on the fly" during sending, as you see in Sending Complete email results, but this has not been reflected in the Scrub Group Members function until now.

A definitive bounce is one where the receiving server responds with a message indicating that the particular address does not exist on that server. Typically, these are the "user unknown," "mailbox not found," etc. types of addresses.

Concerned that a Scrub might not do what you expect? Now, get a Scrub report without actually changing any data. Use the new option at the top of the Scrub Group Members page to elect a View Only scrub.

Your Email Manager will get the Scrub Job Complete report, showing data as "VIEW ONLY." The total number of Group Members won't change, but the report's detail will show you what data would have been affected had you really run the Scrub.

Then, you can safely go back in and run the real scrub to clean your data, if you choose.

The email notification will have (VIEW-ONLY) in the Subject line, and the report will look like:

Enhancements to Reporting: Click Tracking All Positions

JangoMail has expanded Super Reporting's Click Tracking data.

Previously, Click Tracking reports sorted by URL would show Click Tracking data separately for each position of a URL within a message. If your URL appeared 3 times in a message, the Click Tracking data would be split among the positions, so you could see which position achieved the best results.

Now, in addition to the data split by position, we have included additional columns for Total Clicks All Positions and Unique Clicks All Positions so that you can quickly gauge interest in a particular link, regardless of its page position as well.

Bug Fix: Plain Text Preview

When using Preview/Save on a message under composition, users have the ability to check a box from the pop up to also have a plain text version of the HTML message sent separately so that it can be checked for appearance as well.

We have made two adjustments to the processing of the plain text message for Preview. These issues were NOT affecting campaigns that were actually sent ("Send E-mail" button), but only the Previews.

1. The From Address will no longer show a 4 digit numeric extension. Ex: browniekitchen0042@jangomail.com will now show simply as browniekitchen@jangomail.com.
2. When Click Tracking is enabled for the campaign, but disabled for the plain text version of the message, the additional tracking code will no longer show in the Preview version either. A link in plain text of http://www.browniekitchen.com will remain unchanged.

New Administrative Watch Feature

The JangoMail Support Team has added to its array of administrative tools with a new Alert feature. Your Support Team can now set a watch on your account to be alerted directly by email when a campaign of a given size is being launched.

This allows us to watch over your messages as you explore new features or as we may be assisting you with troubleshooting any concerns with message processing as the message is actually going out. When your Support representative sets the Alert, he/she will be notified by email when a campaign that meets the Alert's settings has been sent. The JangoMail user will not notice any change in how he/she sends, and the Support team can watch the campaign move through each step of the sending process closely.

Group Merge Available in Exported Reports

JangoMail has now updated our Super Reporting pages to again allow for merging Group data with reports during export. To use this feature, you must export by email (the envelope icon). The direct download to CSV will not perform the merge.

If you have sent a campaign to a JangoMail Group, you will be able to select that Group during export to see the list of data in the report, along with the data that was originally stored along with the email address in your Group.

Let's do an example:

• A campaign is sent to a Group containing the following data:
  
  emailaddress, customerID, firstname
  jane@doe.com, 12345, Jane
  smith@yahoo.com, 12346, Bob
  


• The Unsubscribes report shows that Jane unsubscribed, and we export that report.
  


• With a standard export, the email address would be included in the report, along with the date and time the address unsubscribed (jane@doe.com, 06/13/2008 01:00:00 PM).
  


• If the export is Merged with the original Group that received the message, the report would include the email address, the date and time of the unsubscribe, the customerID, and the firstname (jane@doe.com, 06/13/2008 01:00:00 PM, 12345, Jane).

This feature is most often used when exported data needs to be synchronized locally to other stored data. In the example above, we could then update Jane's information easily because we had her customerID -- and that is how our system tracks her.

User-Agent Identification Added

JangoMail will now identify itself with a User-Agent when making HTTP/HTTPS connections to your web server.

The JangoMail User-Agent will report as: JNHTTP

Customers examining their web logs will now be able to identify JangoMail's connections to their servers.

Technical Notes: Using the JangoMail API with Java

Robert Fischer is the creator of OffstageArts, an open source integrated arts management system (http://offstagearts.org). OffstageArts is written in Java and deployed via Java WebStart. Mr. Fischer has graciously provided notes on his solution for us to post so others can follow in his footsteps. Many thanks to Robert for sharing his work with us!

Using JangoMail with Java

The most convenient way to use JangoMail with Java is to use Java-based SOAP tools. Apache Axis (http://ws.apache.org/axis/) is available as a commponly used Java SOAP system. Although these tools can be intimidating at first, they make life much easier over the long run. Moreover, using them does not require much effort, just follow the steps below.

Axis is able to download the JangoMail WSDL web service description file and generate a set of JangoMail Java stub classes from it. You can then compile those classes and use them in your application. The JangoMail SOAP stub classes (generated by Axis) insulate you from the complexities of SOAP XML. An example of using these classes:

-------------------------------------------

// Make a service

JangoMail service = new JangoMailLocator();

// Now use the service to get a stub which implements the SDI.

String usr = "JangoMailUserName";
String pwd = "JangoMailPassword";
JangoMailSoap soap = service.getJangoMailSoap(new URL(https://api.jangomail.com/api.asmx));

soap.addGroup(usr, pwd, "TestGroup");
-----------------------------------------------

Doing It -- Automated

The easiest way to go through this process is to use the enclosed Netbeans/Maven project. For this, you will need NetBeans with the Maven Plug-in. If you do not have that, it can be obtained at: http://netbeans.org/ and then by following directions at: http://mevenide.codehaus.org/m2-site/mevenide2-netbeans/installation.html

With NetBeans+Maven, you are now ready to go:

1. Download and unzip the accompanying project from the following link, and open it in NetBeans: Download here.
2. Edit the file RunWsdl.java and make sure the variable "mavenProjectRoot" is set correctly for your project home directory.
3. Right-click on the project and select "Run." This should download the WSDL file and generate all the necessary Java classes in the project.
4. Right-click on the project and select "Clean and Build." This will compile the Java classes you just produced. Look at Test.java for a simple example on how these classes can be used.

This procedure has now produced a file "jangomail-1.0-LATEST.jar" that you can use in other projects. If your other projects are Maven- based, you can use the dependency:

groupId = com.jangomail
artifactId = jangomail
version = 1.0-LATEST

When the JangoMail API changes, you must re-run this procedure to make the updates available to your application.

Doing It -- Manual

If you do not have NetBeans + Maven, then you will need to download Axis and run it manually:

1. Download Apache Axis from http://ws.apache.org/axis/
2. Put all the jar files in Apache Axis on your CLASSPATH.
3. In a command shell, change directory to your source directory.
4. Run the command:
   java org.apache.axis.wsdl.WSDL2Java https://api.jangomail.com/api.asmx?WSDL
5. Compile the source code that results.

You can now use these classes in your own program, as given in the example above. You will have to include the Axis-supplied .jar files as well.

JangoMail for Salesforce official release

JangoMail for Salesforce has been certified by salesforce.com and is now officially on the AppExchange.

A press release will be sent to media outlets this morning, and and we'll be sending an email announcement to all of our clients later this week.

Visual Metrics Now in Click Tracking

JangoMail's latest enhancement to Super Reporting adds greater visibility to your Click Tracking metrics. With our new Visual Overlay Option, you can see your tracking results visually superimposed on top of your sent message.

(click to see full size image )


At a glance, you can now see your message and exactly how each link is performing!



How do you turn on the feature? When reviewing your Click Tracking detail report for a campaign, click the Visual Overlay button to bring up the new layout option.



Want to see detail on a particular link? Hover over the percentage to pop up its full metrics too.

Open and Click Tracking Now Capture IP

JangoMail has enhanced the raw data captured along with both Open and Click Tracking features. Effective 5/19/2008, your raw data reports will show the IP address from which the recipient opened or clicked his/her message.

This is how Opens will look in Reporting:



This is how Clicks will appear in Reporting:

Historical Tracking Now Available for Group Members

Want to know what you've sent to a particular recipient recently? Have they opened or clicked links in your messages?

With our new Historical Tracking feature, you can now see your activity history for an individual address stored in a JangoMail Group.

To pull up the history go to Groups and E-mail Addresses and select your Group. Within the Group, select the desired address to display that subscriber's details in the right hand panel. At the top of the details screen, click to View historical tracking information for this person.

The detailed report will display to show you the 30 day history. You can use the dropdown to go back 60 and even 90 days for the recipient.

API enhancement allows sending email campaign with on-the-fly personalization data

We have enhanced the "Send" API methods to allow you to pass in on-the-fly personalization data, along with email addresses. Therefore you can now send a personalized email campaign in one single method call without sending to a JangoMail Group.

Traditionally, when using the API to send a personalized email campaign, you would have to first create a Group with AddGroup, then add or import members to the Group with AddGroupMember or ImportGroupMembersFromData, and then send to the Group with SendMassEmail. You can still do this if you prefer, but now there's an easier way as well. The following methods are affected:

SendMassEmail
Sends a mass e-mail with a plain text and/or HTML e-mail. Returns a string.

SendMassEmailPrevious2
New method. Sends a previously saved mass e-mail to a new set of recipients. Returns a string.

SendMassEmailRaw
Sends a mass e-mail, given a raw message including MIME parts and a MIME boundary. Returns a string.

To pass in personalization data, use the ToOther input parameter to pass in the actual set of data. The set of data can be in comma-separated form or in any other row and column delimited format that you choose. You may use whatever row and comma delimiter you like for the data in ToOther. The ToOther parameter should only contain the data, and not the field names for the data.

Use the Options input parameter to specify the field names and the row and column delimiters for the data in ToOther. The Options parameter is a comma-delimited list of attribute/value pairs. The attributes relevant to this feature are:

ToOtherRowDelimiter
ToOtherColDelimiter
ToOtherFieldNames

You can use these character codes for their corresponding delimiters:

"c" represents a comma
"s" represents a space
"n" represents a newline, or a hard break
"t" represents a tab

The ToOtherFieldNames attribute must be a pipe (|) delimited list of field names corresponding to the data in ToOther.

Let's do an example!

I want to send a personalized email campaign to 3 people, and I want to use First Name and Last Name as additional personalization data.

ToOther=
John,Smith,john@smith.com|David,Gary,david@gary.com|Sheila,
Panther,sheila@panther.com

Options=
ToOtherRowDelimiter=|,ToOtherColDelimiter=c,
ToOtherFieldNames=FirstName|LastName|EmailAddress

Subject=
Hello %%FirstName%%

MessagePlain=
Hello %%FirstName%% %%LastName%% -- your email address is %%EmailAddress%%

JangoMail's Integration with Salesforce® is here!

Our long-awaited integration with Salesforce® is complete.

If you have a JangoMail account and want to install it into your Salesforce® account, you can Get It Now.

This is a private link because we're not officially listed on the Salesforce® AppExchange® yet, but we will be in 2-3 weeks after they review and certify us.

If you don't yet have a JangoMail account, you can create one for free once you install "JangoMail for Salesforce®" into your Salesforce® account.

For now, this will only work if you have the Enterprise or Unlimited editions of Salesforce®. After we become officially listed on the AppExchange®, even Professional edition users can use our integration.

What can you do with JangoMail for Salesforce®?

• Create, send, and track targeted email campaigns to your Contacts, Leads, and Campaigns. Send one-off emails to just a single Contact or Lead, send to selected Contacts or Leads based on criteria that you define, send to all of your Contacts or Leads, or send to a pre-defined Salesforce® Campaign. And you can do all of this from with custom JangoMail buttons within your Contacts, Leads, and Campaigns tabs.
• Unparalleled real-time Reporting capabilities, allowing you to track opens/clicks/bounces/unsubscribes/forwards and activity through your web site
• Rendering: See exactly what your email looks like in Yahoo, GMail, AOL, and other email clients before sending
• Historical tracking by recipient. Click on a Contact or Lead and see exactly what email campaigns have been sent to them, and actions (opened/clicked/etc.) that Contact or Lead took.

New Features for Mass Email Initiations

Tonight we have added a slew of enhancements to our Mass Email Initiation feature. This is the feature that allows you to send an email campaign to one or more Groups by composing and sending your email message from an outside email program, like Outlook, GMail, or even a Blackberry.

New enhancements to this feature allow you to:

1. Have a word or phrase automatically pre-pended to the Subject of the email campaign.
2. Have JangoMail authenticate the email by the From Address rather than by looking for [password-send] in the Subject line.
3. Encompass the message as received within a pre-defined template. For example, if you wish to send a simple text message from your Blackberry, and have that text message inserted into a more aesthetically pleasing template before the email message is sent to Group members, you can now do that.

Below is a screenshot of the new Mass Email Initiation settings page under My Options --> Mass Email Initiations:

New Super Reporting Features

On Friday, we launched a few Super Reporting enhancements. They include:

1. Numbers now have commas in them, when greater than 3 digits.

2. The Filter box at the top of each report will now clearly indicate when a Filter is in effect. This will eliminate confusion when only certain rows of the Report are displayed due to a previously-set filter.

3. The Campaign Details page now shows all of the individual properties of the e-mail campaign. Here's an example:



4. Under the Recipients section, the Actions report now has a "Bounced" column:



5. Under the Recipients section, there is a new "By Domain / Actions" report:

Salesforce.com Integration, Phase I

We have released the first part of our Salesforce.com integration, a section within JangoMail that allows you to pull in your Leads/Contacts in real-time from your Salesforce.com account, and then send an email campaign to your Leads/Contacts, or a subset of Leads/Contacts.

To use this feature, your Salesforce.com account must allow API access. Salesforce.com Enterprise and Unlimited edition accounts have API access turned on by default, but API access is also available for Professional edition a la carte.

From JangoMail, click the Extract from My Database tab, and then click on the Connect to Salesforce.com button.

Below is a screenshot:

Feature Enhancement: Web database connections now support HTTPS

When configuring JangoMail to connect to a web site's database, the connection to the customer's web server can now be done over the secure HTTPS protocol rather than the HTTP protocol. Previously, only the HTTP protocol was supported, and to ensure security, a private key encrypted database information passed to the customer's web server, and that same private key decrypted the database information on the customer's web server. Now, the HTTPS protocol will itself ensure the encryption and decryption of database credentials. In time, we will deprecate the JangoMail custom private key encryption mechanism and encourage all customers to use this feature over HTTPS.

The form where you specify the URL for the special script file now contain a drop-down where you can specify http:// or https://.

See the below screenshots:

New Feature: Click Tracking Enhancement

Tonight, we have enhanced the Click Tracking feature. Click Tracking now allows you to pass campaign and recipient-personalization variables through to your destination URL.

You can choose to append personalization variables to the destinatinon URL by going to My Options --> Click Tracking.

Below is a screenshot:



Here's an example. If your e-mail campaign links to http://www.browniekitchen.com/WelcomeVisitor.html, then the e-mail recipient's browser will go to the following when the link is clicked:

If box is unchecked:

http://www.browniekitchen.com/WelcomeVisitor.html

If box is checked:

http://www.browniekitchen.com/WelcomeVisitor.html?
MassEmailID=24343243&email_id=98434&emailaddress
=john@doe.com&FirstName=John&LastName=Smith&
submission_date=1/1/08&confirmed=True

Therefore, checking the box allows you to program your web page to display a personalized message to the recipient based on the variables in the URL.

Open Tracking Bug Fix

We have modified the 1-pixel open-tracking GIF image so that it is transparent instead of white. A customer using a colored-background HTML e-mail campaign informed us that he could see the white 1-pixel "dot" used to track opens at the bottom of his email campaign.

Therefore, we have modified the 1-pixel "dot" to be a transparent GIF rather than a white GIF.

New Feature: Set your own notification preferences

You can now control which JangoMail email notifications you receive, setting individual preferences for:

• Sending Complete notifications
• Import Complete notifications
• Scrub Complete notifications

To set your notification preferences, go to My Options --> Notifications.

Below is a screenshot:

New Security Feature

Today we have introduced a new security feature which will alert the account holder in cases where attempts to gain unauthorized access to a JangoMail account are being made.

JangoMail will notify the account holder if more than 5 failed login attempts are made within a 30 minute period.

In such cases, the account holder will receive an e-mail like the following:

Subject: JangoMail: Security Alert -- 6 Failed Login Attempts (browniekitchen)

Message:

Dear Kim Cook,

Your account has had a high number of failed login attempts in the last 30 minutes. We are notifying you of this in case you are unaware of this and someone is trying to gain access to your account. If you have a weak password, please change it now by logging into your account and going to the Account Info tab.

Please direct any questions to https://www.jangomail.com/Support/.

Sincerely,

The JangoMail Administrator
https://www.jangomail.com/Support/
http://www.jangomail.com
1-888-709-4099 or 614-343-3864

Lastly, in cases where someone has gained unauthorized access to an account, a simple password change will disable all sending ability of the unauthorized user. Previously, if two or more machines were logged into the same JangoMail account, and the user of one of the machines changed the password on the account, the logged-in user of the second machine could continue using the JangoMail account. Now, when the first user changes the password, the second user will be automatically logged out as soon as he attempts to send anything.

New Reporting Enhancements

Today, we have launched several reporting enhancements, including:

1. The ability to set a local Time Zone, and have all Reporting date/times be localized to your time zone. The only exception is the timestamps that appear in SMTP log files, which will always be on GMT time.
2. The ability to turn the AJAX screen refresh feature off. AJAX allows your browser to update reporting statistics on the main campaign summary page or on a campaign detail page right before your eyes, without refreshing the page in the browser. Recently, some customers have requested the ability to turn this feature off.
3. The times on the main campaign summary page are now in 24 hour format, making it easier to tell whether a time is in the AM or PM.
4. Filters on reports are now memorized, so that the same filter will apply the next time you load the report. For example, if you go to the main campaign summary report, and you set the Job Type filter to be All, then log out and back in, when you go back to the Reporting tab, the report will default to Job Type=All.

Below is a screenshot of the new "Preferences" screen that allows you to control your Time Zone and AJAX settings.

Improvements to Google Analytics Integration

You can now customize the four variables used with our Google Analytics integration. The four variables that Google Analytics expects are:

utm_source (previously set to "JangoMail")
utm_medium (previously set to "Email")
utm_content (previously set to recipient's email address)
utm_campaign (previously set to campaign Subject followed by campaign ID number)

Previously, these four variables would be set for you by JangoMail, but now you can customize the values of these variables by using certain parameters. The parameters available for use are:

%%Subject%% (subject of your e-mail campaign)
%%CampaignID%% (numeric identifier for your campaign)
%%EmailAddress%% (recipient e-mail address)

Here is a screenshot of what the new page looks like under My Options --> Google Analytics Settings:

New Bounce Handling Options

As a result of customer requests, JangoMail can now have bouncebacks e-mailed to either the From Address on an outbound e-mail campaign, or any other designated e-mail address.

History:

Prior to switching our SMTP platform in March of 2007, JangoMail was using the Microsoft SMTP service to send e-mails. The MS SMTP service e-mailed back bounced messages to the address used in the MAIL-FROM part of the SMTP transaction. When we switched to our custom JangoMail SMTP Service in March 2007, this functionality disappeared, and instead all bouncebacks were stored in our database, rather than e-mailed back to the sender.

Now:

Under Settings --> Reply Management --> Bounce Handling, you can now specify whether bouncebacks should be e-mailed or not. You can choose to have bouncebacks:

1. E-mailed back to the From Address on the e-mail campaign
2. E-mailed to a different designated e-mail address
3. E-mailed to both.

Additionally, on the Send E-mail page, we have removed the "Bounces handled by JangoMail" checkbox next to the From Email Address field, since bounces are now (since March 2007) always handled by JangoMail, regardless of whether the bouncebacks are e-mailed to the sender or not. However, you do still have control of the MAIL-FROM address. If you would like the MAIL-FROM address used in the SMTP transaction to be the same as the designated From Address, you can uncheck the checkbox under Advanced Options labeled MAIL-FROM Address.

A better "My Options" menu

We have re-organized the menu under the My Options tab to be clearer and more user-friendly. The Branding section now includes functionality related to making JangoMail transparent to your recipients. The Composing section now includes functionality related to the authoring and composing of your e-mail campaigns.

Bug Fix: Group fields with dashes in it were not searchable

We have fixed a bug with Group Search where if the Group field name upon which you were searching had a dash, the search would always return zero records.

For example, if your field name was "First-Name", and you were searching for all records where "First-Name" was equal to 'John', this would previously fail. This issue has now been corrected.

JangoMail Launches Integration with Google Analytics

Overview

While we haven't officially announced this yet, it is available for you to use - our integration with Google Analytics. Google Analytics is a free web site analytics tool that tracks the success of your web site by measuring page views, landing pages, exit pages, funnel paths, conversions, and provides this data to you in various formats as well - raw data, as a map overlay on the world, or as a graphical overlay on top of your web site.

JangoMail's integration with Google Analytics allows you to track the success of your web site specifically after you send a mass e-mail campaign to your recipients through JangoMail.

JangoMail has always provided its own built-in web analytics tool - we simply refer to it as Web Site Activity Tracking, and you can learn more about it in this PDF tutorial.

Now, with our integration with Google Analytics, you can use both -- JangoMail's built-in analytics tool and Google Analytics -- for the best of both worlds.

How to do it

There are a few simple steps to get started with JangoMail and Google Analytics.

1. To setup a free Google Analytics account, go to http://www.google.com/analytics/.
2. Add the Google Analytics JavaScript code to all pages of your web site that you want tracked.
3. Turn Google Analytics on in your JangoMail account by logging in, going to My Options --> Google Analytics.
4. Make sure you enable Click Tracking on all of your outbound e-mail campaigns.
   

And you're done. Turning on Google Analytics in your JangoMail account appends a few parameters to your final destination URLs in your e-mail campaigns. These parameters are:

utm_source (set to "JangoMail")
utm_medium (set to "EmailMarketing")
utm_content (set to the recipient's email address)
utm_campaign (set to the Subject of your campaign plus the JangoMail Campaign ID in parentheses after the Subject)

For example, if your e-mail campaign links to http://www.silicomm.com then if you enable Click Tracking and you turn on Google Analytics under My Options, when a recipient of your email clicks the link to http://www.silicomm.com, he will actually be taken to:

http://www.silicomm.com/?utm_source=JangoMail&utm_medium=
EmailMarketing&utm_campaign=This+is+just
+a+test+campaign%2878964283%29&
utm_content=ajay%2Egoel%40silicomm%2Ecom

We recommend using JangoMail's inherent Activity Tracking feature in conjunction with our integration with Google Analytics. You can turn on Activity Tracking in your account by going to My Options --> Activity Tracking. Doing so will add two additional parameters to your destination URL (jmid and j):

http://www.silicomm.com/?jmid=1&j=78964283
&utm_source=JangoMail&utm_medium=
EmailMarketing&utm_campaign=This+is+just
+a+test+campaign%2878964283%29&
utm_content=ajay%2Egoel%40silicomm%2Ecom

JangoMail Analytics vs. Google Analytics

Note that JangoMail's Activity Tracking feature works by placing a one-line img tag at the bottom of all of your web pages, while Google Analytics works by placing several lines of JavaScript at the bottom of all your web pages.

JangoMail is on the Habeas SafeList!

Today, Habeas has completed its audit of JangoMail and has added JangoMail's list of shared sending IP addresses to the Habeas SafeList. This means even higher deliverability rates for all JangoMail clients using the shared IP addresses. According to Habeas, the SafeList is the "industry's most widely-used Internet whitelisting service for legitimate commercial senders" and being SafeListed results in "improved delivery to over five million servers at Fortune 1000 companies and ISPs around the world".

Here is Habeas's 2 page PDF document on the benefits of being on the SafeList:
http://www.habeas.com/fileadmin/resources/Habeas_SafeList_DS.pdf

Below is a chart summarizing delivery rate improvements in Habeas SafeListed senders:



In addition to the JangoMail shared pool of IP addresses being added to the SafeList, any emails sent through a SafeListed IP address will have these additional headers added to the e-mail message:

Accreditor: Habeas
X-Habeas-Report: Please report use of this mark in spam to http://www.habeas.com/report/

New Bounce Methods for API/Web Service

We have deployed the following "version 2" of our Bounce retrieval methods. The "version 2" methods are identical to the older methods, but these new methods return two additional columns: the SMTP Diagnostic Code and the Definitive columns.

GetBounceListAll2
Gets the list of all e-mail addresses that have bounced at least once since the specified date. Includes SMTP Diagnostic Code and Definitive columns. Returns a string.

GetBounceListNormal2
Gets the list of e-mail addresses that have bounced X times since specified date, where X is a configurable parameter in your account. Includes SMTP Diagnostic Code and Definitive columns. Returns a string.

GetBounceListNormal_IncludePast2
Gets the list of e-mail addresses that have bounced at least X times in total, and at least once since specified date. X is a configurable parameter in your account. Includes SMTP Diagnostic Code and Definitive columns. Returns a string.

Reports_GetBouncesByCampaign_DataSet2
Retrieves list of bounced addresses for a particular mass e-mail campaign. Includes SMTP Diagnostic Code and Definitive columns. Returns a .NET DataSet.

Reports_GetBouncesByCampaign_String2
Retrieves list of bounced addresses for a particular mass e-mail campaign. Includes SMTP Diagnostic Code and Definitive columns. Returns a string.

Reports_GetBouncesByCampaign_XML2
Retrieves list of bounced addresses for a particular mass e-mail campaign. Includes SMTP Diagnostic Code and Definitive columns. Returns an XML document.

Super Reporting in Beta

It's here! Login to your account, go to Reporting, and then click the link to try our new Super Reporting (Beta) and get these enhancements:

• Deliverability reports by domain
• AJAX-based campaign summary report with statistics that update right before your eyes, without refreshing your browser.
• All reports are searchable
• Bars, charts, and graphs
• View metrics never seen before - like complaints per campaign, mailbox-full messages per campaign.
• Self-diagnose deliverability issues by viewing the actual SMTP log file for any recipient for any campaign.
• Time based reports showing opens/clicks/unsubscribes/bounces/page views hour by hour or day by day after a campaign launch
• A Recipient Action summary report showing whether each recipient opened/clicked/unsubscribed/bounced/forwarded...all in one report.
• Bounces now show the SMTP bounce code.
• View the processing log for a campaign, showing how your campaign was processed from start to finish.
• Click tracking broken down by HTML clicks vs. plain text clicks.

Note: You can always switch back to the "Classic Reporting" interface.

New Feature: Personalizing Subject/Message with the Campaign ID

You can now use the JangoMail-assigned campaign ID or a custom-assigned campaign ID to personalize the Subject and Message of your e-mail campaigns.

To use the JangoMail-assigned campaign ID, use the variable %%MassEmailID%%. To use a custom-assigned campaign ID, use the variable %%CustomMassEmailID%%. Custom campaign IDs can be assigned by filling out the Campaign Identifier field on the Send E-mail page.

This feature may be useful if you want to tag links with campaign IDs for your own internal tracking/reporting system.

New System Statistics Page

In conjunction with our "Total Transparency" theme for 2008, we have launched a JangoMail System Statistics page at http://www.jangomail.com/SystemStats.asp that allows you to peer into the internal activity of JangoMail on a daily basis. Every day, learn:

1. How many campaigns were sent
2. How many messages were sent
3. How many message Opens there were across the entire system
4. How many message Clicks there were across the entire system
5. How many API calls were made during the day
6. And much much more!

We'll be adding more and more statistics as time goes on.

New API Method: ImportGroupMembersFromFile

This new method allows you to import Group members from a file that you have previously FTPd. There are two steps to using this method:

1. FTP the file containing the data to ftp://client.jangomail.com. Use your JangoMail username/password to login. Navigate to the folder called "GroupImportsAPI". Place the file there.

2. Call the ImportGroupMembersFromFile method. For the "FileName" parameter, enter the name of the file which you FTPd in Step 1.

This method allows you to import larger sets of data into Groups from any file, whereas the older method ImportGroupMembersFromData has limitations on how much raw data can be passed through in one method call.

New Feature: Email Rendering

We have launched a new feature in beta - an Email Rendering Tool that allows you to see how your e-mail campaign renders in popular e-mail environments like Yahoo! Mail, GMail, AOL Mail, Outlook, and others, before you send to your actual list.

We are currently rendering in the following environments and plan to add more soon:

1. AOL Mail
2. GMail
3. Hotmail
4. Microsoft Outlook 2007
5. Mozilla Thunderbird
6. Windows Mail
7. Yahoo! Mail

To use this feature, just click the Render button in the yellow bar on the Send E-mail page.

Here's an example of e-mail rendering from our client, Popcorn Palace (www.popcornpalace.com).

AOL Mail	Gmail
Microsoft Outlook 2007	Windows Mail
Hotmail	Yahoo! Mail
Mozilla Thunderbird

Noteworthy:

JangoMail is the only Email Service Provider to a) develop this feature from scratch and b) provide this feature free-of-charge to all users. A few of our competitors that have this feature license the technology from third parties and charge for it on a per-incident basis.

Encouraging the use of DomainKeys

To help ensure optimal deliverability to Yahoo! addresses, we are strongly encouraging all clients who use a non-jangomail.com From Address to ensure that their email messages are signed with DomainKeys. If you send from your @jangomail.com address, your messages are already DomainKeys signed. If you send from your own email address, then you need to setup JangoMail to sign messages for your domain.

Instructions on setting up DomainKeys can be found in this JangoMail DomainKeys Tutorial.

This week we will proactively be sending emails to those clients that send non-DomainKeys signed emails in order to encourage them to set up DomainKeys.

JangoMail sets up Comcast Feedback Loop

JangoMail has joined the Comcast Feedback Loop as of this afternoon. Now any Comcast.net users that report e-mailings from JangoMail as spam, will automatically have their e-mail addresses placed on the specific customer account's unsubscribe list. This will improve JangoMail's overall reputation with and deliverability to comcast.net e-mail addresses!

"View as a Web Page" now supports personalization

Many customers have asked for this recently. Now, when you insert a "View as a web page" link into your HTML e-mails, if you're using personalization syntax within the HTML e-mail, that personalization will now properly render in the web page. Previously, the "View as a web page" feature did not show personalization and instead showed the percentage / field name syntax (example: %%FirstName%%).

To insert a "View as a web page" link into your e-mail, you simply insert this code into the body of your HTML message:

Click <A HREF="http://x.jngo1.net/w.z?***uniqueid****">here</a> to view this e-mail as a web page.

Alternatively, if you're using the Enhanced HTML Editor, you can simply click the "Web" button to dynamically insert a "View as a web page" link wherever the cursor is. To learn more about personalization syntax in your e-mail messages, see this tutorial.

New Bounce Handling Rules

We have enhanced the way JangoMail handles bounces to improve overall system deliverability. Many of the top ISPs like Hotmail, Yahoo, AOL, GMail, and others have recently mandated that if an e-mail address bounces even once indicating that the mailbox doesn't exist, email marketers should cease mailing to that e-mail address immediately in order to ensure optimal email deliverability.

In conjunction with this, if a Bounce indicates that the mailbox does not exist, JangoMail will stop sending to this address from your account regardless of what numeric setting you have specified under My Options --> Bounce Handling.

However, if a Bounce indicates a temporary failure for that email address, then the numeric setting under My Options --> Bounce Handling will still apply.

Additionally the new Bounce handling mechanism will allow you to see the Bounce reasons for the life of your account rather than just for 7 days, once the enhanced Reporting module is in place (about six weeks from now).

Here are some examples to illustrate the new Bounce handling:

A bounce with a message like:
smtp;550 4.2.1 mailbox temporarily disabled: akidd4@verizon.net

is a temporary failure, and the setting under My Options --> Bounce Handling would apply.

A bounce with a message like:
smtp;550 No such user here

indicates that the mailbox does not exist at all, so a single bounce would prevent JangoMail from sending to this address in the future.

New Feature: Blocking sign-up form spam by specifying an Exclusive Referrer URL

In the past, we outlined a method to block sign-up form spam by changing the encoding type of your sign-up form. That method may be found here.

This method will not work, however, in cases where the spambot isn't coming through your web site's form but rather by avoiding a form alltogether and programatically doing a FORM POST to our form processor file, http://www.jangomail.com/APPLICATION/PGSF2.asp or http://www.jangomail.com/APPLICATION/PGSF2ENC.asp.

To defend against this new technique for propagating sign-up form spam, you can now specify an exclusive Referrer URL from where the signup form must originate. You can now assign a specific exclusive Referrer URL to a particular JangoMail Group. Then, if a form signup comes from a destination other than the exclusive Referrer URL you have designated, the signup will not be processed.

Currently there is no interface within JangoMail for you to be able to set an exclusive Referrer URL yourself for an e-mail Group. Currently, our support team must do this for you administratively should you wish to take advantage of this setting.

New Feature: Generating a Plain Text Message Automatically at Run-Time

You can now have JangoMail automatically generate a Plain Text version of your e-mail message, based on your HTML version, at the time the email message is sent (run-time). To do this, set your Plain Text message to the word "auto-generate".

There has always been the "Set Plain Text Automatically" button underneath the Plain Text Message field on the Send Email page. This button examines your HTML message and generates a Plain Text Message for you right before your eyes. However, there may be situations where you don't want to generate the Plain Text message right away but rather have the Plain Text message generated at the time the email message is actually sent.

There are 3 scenarios where this feature will be advantageous.

Scenario 1 - Embedded URLs

If you are using Embedded URLs within your e-mail message, your HTML message might look like:

<html>
<p>
Hello there.  Below you will find today's mutual fund prices:
</p>
[%%http://www.MutualFundCompany.com/Prices.aspx%%]
<p>
Thank you for investing in our mutual funds.
</p>
</html>

By setting the Plain Text Message field to "auto-generate", the following will take place at the time of e-mail sending:

1. JangoMail will retrieve the HTML content from the specified URL.
2. JangoMail will insert the HTML content into the HTML message.
3. JangoMail will generate a Plain Text version of the e-mail message based on the complete HTML message.

In this scenario, if you do NOT set the Plain Text field to "auto-generate", but instead use the "Set Plain Text Automatically" button on the Send E-mail page, the following will take place:

1. The Plain Text version will look like this:
   
   Hello there. Below you will find today's mutual fund prices.
   
   [%%http://www.MutualFundCompany.com/Prices.aspx%%]
   
   Thank you for investing in our mutual funds.
   
2. When JangoMail retrieves the HTML content from the URL, the Plain Text message will now contain HTML code, and we don't want that to happen!

Scenario 2 - Using the Web Service/API

When calling any of these methods:

SendMassEmail
SendMassEmailPrevious
SendMassEmailRaw

Setting the MessagePlain input parameter to "auto-generate" will allow JangoMail to generate a Plain Text version of your HTML e-mail for you automatically. The "Set Plain Text Automatically" button that is available in the JangoMail web interface is not available when using the API, so for any automatic conversion to take place, the MessagePlain input parameter must be set to "auto-generate". Otherwise, you would have to manually input a Plain Text version of your message.

Scenario 3 - Using Conditional Logic Statements

When using VBScript conditional logic statements in your e-mail message, the line spacing of plain text messages can be altered based on where you place your lines of code. These spacing issues can be avoided by setting the Plain Text field to "auto-generate" rather than placing actual conditional logic statements within the Plain Text field.

Feature Enhancement: Using wildcards when filtering a Group based on clicks

When filtering a Group by those that have clicked on a particular URL, you can now use wildcards in the URL.

For example, in the Advanced Filter Mode, the filter criteria based on a clicked URL would normally look like:

emailaddress in (##clicked-http://www.jangomail.com/pricing.asp##)

but now you can filter for anyone that has clicked on any URL that contains jangomail.com:

emailaddress in (##clicked-*jangomail.com*##)

This feature was added at the request of an evaluating customer.

Bug Fix: Sending a Campaign where Recipient Group has been DELETED

We have fixed a bug tonight that caused a campaign to completely fail if one of the recipient Groups had been deleted between the time of creating the campaign and the time of campaign sending.

NOW, if a campaign includes a Group that has been deleted, the campaign will still send to all other present Groups and will gracefully skip over the Group that has been deleted.

New Feature: Large Text Fields in Groups

When managing fields in your Groups, you now have the ability to create a special type of field which allows for storage of a large amount of text data.

Previously:

1. Fields in Groups could store a maximum of 8,000 characters
2. The total amount of personalization amongst all fields within any single e-mail campaign could not exceed 7,900 characters.

Now:

1. A "large text" field in a Group can now store virtually an unlimited number of characters.
2. There is no limit to the amount of personalization within an e-mail campaign.

To create a Group field that can store large amounts of text:

1. Within your Group, click on "Modify Fields in Group".
2. You can add a new Group field that stores large text by choosing a name for the field and checking the box labeled "Will store large text data".
3. You can convert an existing field by clicking the "Convert" button next to the existing field.
4. If using the API, use the AddGroupField_Big method instead of the regular AddGroupField.

Warning: The caveat of a large text field is that you cannot segment your Groups nor use Conditional Logic on large text fields.

New API Methods to Retrieve Unsubscribes

We have three new API methods that allow you to pull the entire list of unsubscribed addresses and their dates, from an account:

Reports_GetUnsubscribesByCampaign_DataSet
Retrieves list of unsubscribed addresses for a particular mass e-mail campaign. Returns a .NET DataSet.

Reports_GetUnsubscribesByCampaign_String
Retrieves list of unsubscribed addresses for a particular mass e-mail campaign. Returns a string.

Reports_GetUnsubscribesByCampaign_XML
Retrieves list of unsubscribed addresses for a particular mass e-mail campaign. Returns an XML document.

Bug Fix: Activity Tracking Reports with Merged Groups

Previously, when exporting an Activity Tracking report that was also merged with Group data, the report would fail to export to a CSV file, and the CSV file link would therefore fail to be sent via email.

This issue has now been corrected.

Awesome Enhancements to JangoMail Groups

Over the last few months, we have been busy architecting a brand new storage system to house JangoMail Groups. That project is now complete, and this week we're converting all JangoMail Groups over to our new system. To help you delineate which Groups have been converted and which haven't, we have temporarily placed an * symbol next to each Group that has been converted. You will see this when you click on the Groups and Email Addresses tab and view your Group listing.

Additionally, all new Groups created going forward will be using the new architecture.

The benefits of our new Groups architecture include:

1. The ability to have up to 240 fields in a Group with no performance degradation. Previously, you were limted to around 40, before sending to and segmentation on Groups would underperform.

2. Much faster segmentation of Groups when using the Filter and Send feature.

3. The Delete All Members button will now work almost instantaneously. Previously, this could take several minutes with large Groups.

4. The ability to search your Groups. You can search one specific Group or you can search all of your Groups at once. You can search on any field in a Group (such as E-mail Address, or First Name, or Company Name, for example), and you can search based on partially matching expressions. So if you want to find e-mail addresses across all Groups that contain "yahoo" in them, now you can!

5. Much faster Group imports.

New API methods to edit a Group member

We recently added the following two API methods, which some customers are already using to edit a Group member:

Groups_EditMember_ByAddress
Updates a field for a group member. Returns a string

Groups_EditMember_ByID
Updates a field for a Group member. Returns a string

As the two methods suggest, you can edit a Group member based on the member's e-mail address or the member's numeric ID.

For more information on our API, please see http://api.jangomail.com.

New Feature for Group Sign-Up Forms

You can now add a field to your Group named ReferrerURL, and if this field is present, when a new member joins your Group via a Web Site Signup Form, the URL of the page of the form will be captured and stored in this field.

This can be useful if you have multiple Group Web Site Signup Forms on multiple pages of your web site, and you wish to track from what pages within your web site most people are signing up.

Scrub processing is now multi-threaded

We have made Group scrubs multi-threaded, which means our system can now process up to ten Group scrubs at one time. This will greatly improve the speed at which Group scrubs are processed. We also have a built-in safety to ensure that no one single user can occupy more than three Scrub threads at the same time.

Update: Email Campaigns will no longer wait on Scrub Jobs

Previously, an outgoing e-mail campaign would be held up if the Group to which it was going had a pending Scrub job on it. We have now modified our code so that campaigns will go out, even if there is a pending Scrub on the E-mail Group to whom the campaign is going.

Bug Fix: Conditional Logic and the Enhanced HTML Editor

When using "greater than" and "less than" symbols with the Enhanced HTML Editor, the symbols would be replaced with "gt;" and "lt;" notations, as is proper HTML. This would then prevent conditional logic/VBSsript within the Body of the e-mail campaign from running properly.

We have fixed this bug by replacing the "gt;" and "lt;" notations with the proper "greater than" and "less than" symbols before the scripting engine processes the Body of the e-mail message.

New Feature for Master/Sub Accounts

We have added a feature tonight which allows you to designate individual sub-accounts to filter against the master account's unsubscribe list when an e-mail campaign is sent from the sub account.

Master account users can manage the unsubscribe settings for individual sub-accounts by going to the Account Info tab, then clicking the Manage Sub-Accounts button. From here, the master account user can toggle on and off the ability of sub-accounts to use the master account's unsubscribe list when sending e-mail campaigns.

New Feature: Are you sick of being thanked?

Often times, after sending an e-mail campaign, the sender receives an influx of "thank you" auto-replies from recipients. Tonight we have introduced a new Reply Management Feature that allows you to filter out "thank you" auto-replies from valid replies after you send an e-mail campaign.

You can choose to have these "thank you" auto-replies sent to a designated e-mail address, and you can have the subject of the e-mail prepended with some text. For example, you can pre-pend the subject of these e-mails with "THANK YOU: " so that you can easily identify these "thank you" autoresponses from actual replies. You can also choose to have "thank you" auto-replies not e-mailed to you at all but simply stored in Reporting for you to view.

By default, the "thank you" filter is off. To configure your "thank you" filter settings, go to My Options --> Reply Management.

Reply Filters Enhanced

We have made enhancements to our reply handling mechanism - the mechanism that separates and categorizes messages like out-of-office auto-replies, challenge-response emails, and valid replies after you send an e-mail campaign.

Specifically, reply messages that have the following text in the beginning of the Body will be treated as unsubscribes:

• please remove me
• dont send me
• don't send me
• please stop emailing
• stop sending me
• take me off
• unlist

Additionally, we have improved our Challenge-Response message filtering to include challenges from the following additional Challenge-Response vendors:

• ZoneAlarm Challenge Response
• Bsafe Online Challenge REsponse

Lastly, we have improved the "out of office" autoreply filter to include more phrases that indicate that the recipient is temporarily away.

All of these enhancements serve one unified purpose - they allow JangoMail clients to spend less time wading through replies that aren't really replies and more time responding to valid replies and generating revenue for their organizations.

New Feature: Capturing the IP Address and Web Browser from your Web Site Subscription Form

JangoMail allows you to create a Group, define fields for that Group, and then place a sign up form on your web site to add subscribers directly to your JangoMail Group. The process of creating the sign-up form for your web site begins with clicking the Sign Up Form for my Web Site button underneath your chosen Group in the Groups and E-mail Addresses main tab.

It is now possible to capture the IP address and web browser of your visitors. Simply create two extra fields in your Group:

1. IPAddress
2. WebBrowser

Adding these two fields to your Group will allow JangoMail to automatically capture your subscriber's IP address and web browser/operating system and will automatically add this data to each Group member's profile upon sign-up.

Note that if you add these two fields to your Group, and then use the Sign Up Form for my Web Site tool, form fields for these two fields WILL NOT be included in the generated HTML code, since we don't want actual subscribers actually inputting anything for these fields.

New Feature: Tracking when a Group Member was last modified

Tonight we have added a new feature that saves the date/time a Group Member was last modified. A Group Member's record can be modified in one of three ways:

1. You, the account administrator, edits the Group Member within the JangoMail interface.
2. The Group Member modified his own profile via the Group Member self-modification form that you can link to from within your e-mail campaigns.
3. Via the API

When you display the Group Member's information, the "Last Modified" timestamp will show. Additionally, if you export Group data, a new column of data, "LastModified", will appear in the exported CSV file.

Lastly, all API methods that retrieve Group member data will also pull the "LastModified" timestamp. These methods include:

Groups_GetMember_ByAddress_DataSet
Retrieves a Group member by the member's e-mail address. Returns a .NET DataSet.

Groups_GetMember_ByAddress_XML
Retrieves a Group member by the member's e-mail address. Returns an XML document.

Groups_GetMember_ByID_DataSet
Retrieves a Group member by the member's numeric ID. Returns a .NET DataSet.

Groups_GetMember_ByID_XML
Retrieves a Group member by the member's numeric ID. Returns an XML document.

Groups_GetMembers_DataSet
Retrieves members of a group Returns a .NET DataSet.

Groups_GetMembers_String
Retrieves members of a group Returns a string

Groups_GetMembers_XML
Retrieves members of a group Returns a string

Deleting files from remote image server

We fixed an issue today involving the deletion of files from the Image Manager. Previously, if you deleted an image from your account's Image Manager, the file would be removed from our local server but would not be removed from our remote image server, img.jangomail.com. Therefore, even if you deleted a file, it still would have been accessible if previously included in an e-mail campaign.

Now, when an image file is deleted, it is deleted from both places, our local server, and our remote image server, img.jangomail.com.

Group Signup Forms for Web Sites -- No Longer Processing on Inactive Accounts

Up until now, the Group Signup Form for customers' web sites worked even if a JangoMail account was inactive. We have now modified so this mechanism so that subscriber signups from web site forms will no longer be added to a JangoMail Group if the corresponding JangoMail account is inactive.

API/Web Service Enhancement

We have deployed a new version of our web service tonight (http://api.jangomail.com) that provides for better logging of successes and failures of method calls to our internal support staff. This new detailed logging mechanism will allow us to more easily and more efficiently determine the causes of issues that customers may experience with method calls, such as when programmatic exceptions are thrown due to invalid input parameters.

We're hiring!

JangoMail is looking for a Senior Email Deliverability Analyst to join our deliverability team. The successful candidate will have a thorough understanding of email deliverability issues, the SMTP protocol, excellent communication skills, and 2-5 years of experience working in the field of email deliverability.

Do you or someone you know fit the bill? This is a position where you can work virtually from anywhere in the world, such as a home office. For a more detailed job description, please see this LinkedIn job posting:

http://www.linkedin.com/jobs?viewJob=&jobId=325828

New Feature in Beta: High Speed Imports of Recipient Lists via FTP

We are beta-testing a new high speed recipient list import mechanism with several customers. This feature allows you to FTP a flat text file containing recipient data to JangoMail. JangoMail then performs a high-speed import of your recipient data into a JangoMail Group-like structure, allowing you to send to your file as you would a JangoMail Group. The difference is you can import hundreds of thousands of records this way in mere seconds!

However, the limitation with this method of importing data is that you cannot take advantage of regular Group features, such as:

• Autoresponders
• Giving a link to allow a subscriber to modify his Group profile
• Giving a link to allow a subscriber to delete his Group profile
• Segmenting data based on field criteria
• Segmenting data based on recipient behavior
• Merging report data with field data from the recipient file
  

This "quick and dirty" method of importing data is meant for those users where import time is of the essence, and the other advanced JangoMail Group features aren't necessary.

New API Methods to Retrieve Group Members

We have added 3 new API methods:

Groups_GetMembers_XML
Groups_GetMembers_DataSet
Groups_GetMembers_String

These methods can be called to export a Group's data in any of the three formats: XML, .Net DataSet, or String.

For a complete listing of methods, see http://api.jangomail.com

Upgraded HTML Editor and Windows Vista Issues Fixed

Tonight we upgraded the Enhanced HTML Editor to version 6 of Ephox's EditLive editor, and this upgrade will fix all Windows Vista compatibility issues that existed before. Several Windows Vista users had reported that the Enhanced HTML Editor would not load -- this problem is now corrected.

Additionally, some Windows Vista users had reported not being able to access the JangoMail web site at all -- this issue was corrected about a month ago. This issue was due to the fact that Windows Vista implements TCP/IP completely differently than past versions of Windows, and the new implementation was incompatible with our core firewall. This has now been corrected.

New Feature: Preview just the Plain Text version

Tonight, we've added a new feature that allows you to send just the Plain Text version of your e-mail message to yourself, in addition to the full version containing both HTML and Plain Text (where most e-mail clients will then display the HTML version).

When you click the Preview/Save button in the Send E-mail section, if your e-mail campaign has both HTML and Plain Text message parts, you will see a checkbox in the popup window underneath the e-mail address box. Check the box if you wish for an additional Plain Text version of your e-mail message to be sent to you.

Press Coverage of JangoMail

We have a new section on our web site, entitled "In the News..." that lists recent press coverage received by JangoMail.

http://www.jangomail.com/InTheNews.asp

New Foreign Language Features

Several enhancements have been made to even further support foreign languages:

1. Foreign characters are now supported in the From Display Name. Previously they were not supported.

2. Foreign characters will now display properly in the "General Job Statistics" report in the "Reporting" section. Previously foreign characters would display has question marks.

JangoMail now supports DomainKeys and DKIM

JangoMail is one of the first e-mail marketing companies to launch support for both DomainKeys and DomainKeys Identified Mail (DKIM). The official announcement and press release will be issued on Monday, but emails that you send with a @jangomail.com From Address are already being cryptographically signed with DomainKeys and DKIM!

This will help with deliverability to receivers that validate based on these technologies, like Yahoo! Mail and GMail.

For more information JangoMail's implementation of DomainKeys/DKIM and for instructions on how to set up your own From Address domain to take advantage of these technologies, see the document:

DomainKeys and DKIM in JangoMail

Bug Fix on Send E-mail Page

A user last week reported a bug where the states of the "Do not send duplicates" and "Bounces go to JangoMail" checkboxes would not be preserved during an Editor switch. Instead, these checkboxes would always revert to the checked state after an Editor switch.

This has now been fixed.

New Group Scrub Option: Deleting unconfirmed email addresses

If your Group is a confirmed opt-in Group, you can now periodically delete unconfirmed e-mail addresses from your Group. You can do this by performing a "Scrub" on your Group. Along with the usual scrub types (removing unsubscribes, bounces, duplicates, etc.), you can now choose to scrub out unconfirmed Group members.

You can do this as a one-time or a scheduled scrub.